![]() If your WhatsApp account is an official business account, the display name will be visible in the chat list, chat screens, chat groups, and contacts view instead of the phone number. WhatsApp verifies the authenticity of a brand for every account on the WhatsApp Business API. Very few businesses will be official business accounts.īy default, any account using the WhatsApp Business API or WhatsApp Business App is a business account. ![]() The name of the business is visible even if the user hasn’t added the business to their address book. WhatsApp has verified that an authentic, notable brand owns this account.Īn official business account has a green checkmark badge in its profile and chat thread headers.
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